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PRIVACY POLICY

Last updated: 12/17/2025

Reviva Biocare (“Reviva Biocare”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle personal data collected through our website, online advertising campaigns, and communication channels.

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1. Information We Collect

We may collect personal information when you voluntarily provide it through our website, online advertising forms (including platforms such as Facebook, Instagram, or Google), or through direct communications.

The information collected may include:

  • Full name

  • Phone number

  • Email address

  • Age range

  • General information related to your inquiry

  • Travel willingness and estimated budget range (when applicable)

We do not request or collect full medical records, diagnoses, or sensitive clinical documentation through advertising forms or initial inquiries.

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2. How We Use Your Information

We use your personal information solely for the following purposes:

  • To respond to your inquiry and provide information related to your request

  • To contact you via phone, email, or SMS regarding your inquiry

  • To coordinate follow-ups, scheduling, and consultation-related communications

  • To improve our services, communication processes, and user experience

We do not sell, rent, or trade your personal data.

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3. Online Advertising & Lead Collection

Reviva Biocare uses online advertising platforms such as Facebook, Instagram, and Google to promote its services and allow users to submit inquiries through lead forms.

When you submit information through these platforms:

  • Your data is processed in accordance with this Privacy Policy

  • The advertising platform may also process data according to its own privacy policies

We encourage users to review the privacy policies of those third-party platforms.

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4. SMS Communications & Consent

If you provide your phone number and explicitly consent through our forms, you may receive SMS messages related to your inquiry.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For assistance, reply HELP

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.

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5. Data Sharing

We may share personal data only with trusted service providers strictly necessary to operate our services, such as:

  • Communication and messaging platforms

  • CRM or internal operational tools

  • Technology providers supporting our infrastructure

All such service providers are contractually obligated to protect your data and use it solely for authorized purposes.

We do not share personal information for third-party marketing.

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6. Role of Reviva Biocare

Reviva Biocare acts as an independent intermediary facilitating access to medical services provided by third-party clinics.
Reviva Biocare does not provide medical treatments or medical advice directly.

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7. Data Security & Retention

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, misuse, or disclosure.

Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

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8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent for communications

To exercise these rights, contact us at:

info@revivabiocare.com

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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10. Contact Information

Reviva Biocare
Email: info@revivabiocare.com
Website: https://revivabiocare.com

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